Understanding, managing, and implementing quality : frameworks, techniques, and cases /

Bibliographic Details

Corporate Author:	NetLibrary, Inc
Other Authors:	Antony, Jiju, Preece, David
Format:	eBook
Language:	English
Published:	London ; New York : Routledge, 2002.
Subjects:	Total quality management. Management. Electronic books.
Online Access:	Connect to the full text of this electronic book