Quality management : introduction to total quality management for production, processing, and services /

Bibliographic Details
Main Author: Goetsch, David L.
Other Authors: Davis, Stanley, 1931-
Format: Book
Language:English
Published: Upper Saddle River, N.J. : Prentice Hall, [2003]
Edition:4th ed.
Subjects:
Description
Physical Description:xviii, 858 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0130933872