Quality management : introduction to total quality management for production, processing, and services /

Bibliographic Details

Main Author:	Goetsch, David L.
Other Authors:	Davis, Stanley, 1931-
Format:	Book
Language:	English
Published:	Upper Saddle River, N.J. : Prentice Hall, [2003]
Edition:	4th ed.
Subjects:	Total quality management.