Managing customer relationships : a strategic framework /

Bibliographic Details
Main Author:	Peppers, Don
Other Authors:	Rogers, Martha, 1952-
Format:	Book
Language:	English
Published:	Hoboken, New Jersey : John Wiley & Sons, [2004]
Subjects:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing.
Online Access:	Publisher description Table of contents

Publisher description
Table of contents

Remote Storage