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Why service stinks-- and exactly what to do about it! /

Bibliographic Details
Main Author: Gross, T. Scott
Format: Book
Language:English
Published: Chicago : Dearborn Trade Pub., [2004]
Subjects:
Customer services.
Online Access:Table of contents

Internet

Table of contents

Remote Storage

Holdings details from Remote Storage
Call Number: HF5415.5 .W763 2004
 
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HF5415.5 .W763 2004 Available