The relationship edge in business : connecting with customers and colleagues when it counts /

Bibliographic Details

Main Author:	Acuff, Jerry, 1949-
Other Authors:	Wood, Wally
Format:	Book
Language:	English
Published:	Hoboken, N.J. : Wiley, [2004]
Subjects:	Customer services. Customer relations. Success in business.
Online Access:	Table of contents