Process action team handbook : exceeding customer expectations : quality concepts for the fire service /

Bibliographic Details
Main Author:	Bruegman, Randy R.
Format:	Book
Language:	English
Published:	Upper Saddle River, NJ : Prentice Hall, 2004.
Edition:	1st ed.
Subjects:	Fire departments > Management > Quality control. Fire extinction > Qualtiy control.

Description
Physical Description:	iii, 30 pages ; 28 cm.
ISBN:	013038495X