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Service innovation : organizational responses to technological opportunities & market imperatives /

Bibliographic Details
Other Authors: Tidd, Joseph, 1960-, Hull, Frank Montgomery
Format: Book
Language:English
Published: London : Imperial College Press, [2003]
Series:Series on technology management ; v. 9.
Subjects:
Service industries > Technological innovations.
Customer services > Technological innovations.

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Call Number: HD9980.5 .S47 2003
 
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HD9980.5 .S47 2003 Available