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High tech, high touch : library customer service through technology /

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Bibliographic Details
Main Author: Jurewicz, Lynn
Corporate Author: American Library Association
Other Authors: Cutler, Todd
Format: Book
Language:English
Published: Chicago : American Library Association, 2003.
Subjects:
Libraries and the Internet.
Public services (Libraries) > Technological innovations.
Customer services > Technological innovations.
Library Web sites.
Description
Physical Description:viii, 142 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages 135-137) and index.
ISBN:0838908608