High tech, high touch : library customer service through technology /

Bibliographic Details
Main Author:	Jurewicz, Lynn
Corporate Author:	American Library Association
Other Authors:	Cutler, Todd
Format:	Book
Language:	English
Published:	Chicago : American Library Association, 2003.
Subjects:	Libraries and the Internet. Public services (Libraries) > Technological innovations. Customer services > Technological innovations. Library Web sites.

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