Performance Research Associates' Delivering knock your socks off service.

Bibliographic Details

Corporate Authors:	Performance Research Associates, NetLibrary, Inc
Other Authors:	Zemke, Ron, Anderson, Kristin, 1962-
Format:	eBook
Language:	English
Published:	New York : American Management Association, [2003]
Edition:	3rd ed. revisions /
Subjects:	Customer services. Electronic books.
Online Access:	Connect to the full text of this electronic book