The ten demandments : rules to live by in the age of the demanding consumer /

Bibliographic Details

Main Author:	Mooney, Kelly
Corporate Author:	NetLibrary, Inc
Other Authors:	Bergheim, Laura, 1962-
Format:	eBook
Language:	English
Published:	New York : McGraw-Hill, [2002]
Subjects:	Customer relations. Customer services. Customer loyalty. Consumer satisfaction. Electronic books.
Online Access:	Connect to the full text of this electronic book