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Process management : a guide for the design of business processes /

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Bibliographic Details
Other Authors: Becker, Jörg, 1959-2005, Kugeler, Martin, 1971-, Rosemann, Michael, 1967-
Format: Book
Language:English
Published: Springer-verlag, Berlin, Heidelberg ; New York : Springer, [2003]
Subjects:
Industrial management.
Information resources management.
Industrial engineering.
Process control.
Management.
Description
Physical Description:xv, 337 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages [311]-319) and index.
ISBN:3540434992 (alk. paper)