Process management : a guide for the design of business processes /

Bibliographic Details

Other Authors:	Becker, Jörg, 1959-2005, Kugeler, Martin, 1971-, Rosemann, Michael, 1967-
Format:	Book
Language:	English
Published:	Springer-verlag, Berlin, Heidelberg ; New York : Springer, [2003]
Subjects:	Industrial management. Information resources management. Industrial engineering. Process control. Management.