APA (7th ed.) Citation

Becker, J., Kugeler, M., & Rosemann, M. (2003). Process management: A guide for the design of business processes. Springer.

Chicago Style (17th ed.) Citation

Becker, Jörg, Martin Kugeler, and Michael Rosemann. Process Management: A Guide for the Design of Business Processes. Springer-verlag, Berlin, Heidelberg ; New York: Springer, 2003.

MLA (9th ed.) Citation

Becker, Jörg, et al. Process Management: A Guide for the Design of Business Processes. Springer, 2003.