Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business /

Bibliographic Details
Main Author: Shuman, Jeffrey C., 1945-
Corporate Author: NetLibrary, Inc
Other Authors: Twombly, Janice, Rottenberg, David, 1946-
Format: eBook
Language:English
Published: [Chicago] : Dearborn Trade Pub., [2002]
Subjects:
Online Access:Connect to the full text of this electronic book