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Customer relationship management : organizational and technological perspectives /

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Bibliographic Details
Main Author: Rajola, Federico
Format: Book
Language:English
Published: Berlin ; New York : Springer, [2003]
Subjects:
Customer relations > Management.
Customer relations > Data processing.
Customer relations > Technological innovations.
Banks and banking > Customer services.

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Call Number: HF5415.5 .R34 2003
 
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HF5415.5 .R34 2003 Available