Performance analysis and optimization of inbound call centers /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Berlin ; New York :
Springer,
[2003]
|
| Series: | Lecture notes in economics and mathematical systems ;
528. |
| Subjects: |
Remote Storage
| Call Number: |
HE8788 .S76 2003 |
|
|---|---|---|
| Call Number | Status | Get It |
| HE8788 .S76 2003 | Available | |