Cover Image

Performance analysis and optimization of inbound call centers /

Show other versions (1)
Bibliographic Details
Main Author: Stolletz, Raik
Format: Book
Language:English
Published: Berlin ; New York : Springer, [2003]
Series:Lecture notes in economics and mathematical systems ; 528.
Subjects:
Call centers > Management.
Call centers > Mathematical models.

Remote Storage

Holdings details from Remote Storage
Call Number: HE8788 .S76 2003
 
Call Number Status Get It
HE8788 .S76 2003 Available