Customer relationship management /

Bibliographic Details

Main Author:	Anderson, Kristin, 1962-
Corporate Author:	NetLibrary, Inc
Other Authors:	Kerr, Carol
Format:	eBook
Language:	English
Published:	New York : McGraw-Hill, [2002]
Series:	Briefcase books series.
Subjects:	Customer relations. Electronic books.
Online Access:	Connect to the full text of this electronic book