Maximizing call center preformance : 136 innovatice ideas for increasing productivity and customer satisfaction /

Bibliographic Details
Main Author:	Bodin, Madeline
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	New York : Telecom Library, [1998]
Subjects:	Consumer satisfaction > Call centers. Customer services > Management > Call centers. Electronic books.
Online Access:	Connect to the full text of this electronic book

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