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Information technology-enabled global customer service /

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Bibliographic Details
Other Authors: Reponen, Tapio
Format: Book
Language:English
Published: Hershey : Idea Group Pub., [2003]
Subjects:
Customer services > Technological innovations > Management.
International business enterprises > Communication systems > Management.
Electronic commerce.
Internet.
Intranets (Computer networks)
Information technology > Management.
Information resources management.
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Published 2002
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