Information technology-enabled global customer service /

Bibliographic Details
Other Authors:	Reponen, Tapio
Format:	Book
Language:	English
Published:	Hershey : Idea Group Pub., [2003]
Subjects:	Customer services > Technological innovations > Management. International business enterprises > Communication systems > Management. Electronic commerce. Internet. Intranets (Computer networks) Information technology > Management. Information resources management.

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