The assessment of active listening skills in HelpLine workers /

The goal of this project was to study the active listening skills of Student Counseling HelpLine workers at Texas A&M University. This research project was designed to determine if the test currently used by the HelpLine to objectively measure active listening skills is a valid and reliable tes...

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Bibliographic Details

Main Author:	Argo, Amber Lynn
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 2002.
Subjects:	Major psychology 2.
Online Access:	Link to OAK Trust copy