Delivering customer service : a practical guide to managing successful customer relationships /
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Oxford :
How To Books,
1999.
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| Edition: | 2nd ed. |
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| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | 192 pages : illustrations ; 22 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0585239371 (electronic bk.) : |