Emotional value : creating strong bonds with your customers /

Bibliographic Details

Main Author:	Barlow, Janelle, 1943-
Corporate Author:	NetLibrary, Inc
Other Authors:	Maul, Dianna, 1950-
Format:	eBook
Language:	English
Published:	San Francisco, CA : Berrett-Koehler Publishers, [2000]
Subjects:	Customer services. Electronic books.
Online Access:	Connect to the full text of this electronic book