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Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff /

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Bibliographic Details
Other Authors: Carlaw, Malcolm
Format: Book
Language:English
Published: New York : McGraw-Hill, [2003]
Subjects:
Call centers > Personnel management.
Customer services > Management.
Employee motivation.
Online Access:Publisher description

Internet

Publisher description

Remote Storage

Holdings details from Remote Storage
Call Number: HE8788 .M35 2003
 
Call Number Status Get It
HE8788 .M35 2003 Available