Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Information Press,
[2002]
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| Item Description: | Co-published simultaneously as The reference librarian, nos. 75/76, 2002. |
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| Physical Description: | 303 pages ; 23 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 078901730X (alk. paper) 0789017318 (pbk. : alk. paper) |