Cover Image

Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /

Bibliographic Details
Other Authors: Sarkodie-Mensah, Kwasi
Format: Book
Language:English
Published: New York : Haworth Information Press, [2002]
Subjects:
Public services (Libraries)
Libraries and community.
Libraries > Public relations.
Libraries > Security measures.
Customer relations.
Conflict management.
Description
Item Description:Co-published simultaneously as The reference librarian, nos. 75/76, 2002.
Physical Description:303 pages ; 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:078901730X (alk. paper)
0789017318 (pbk. : alk. paper)