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The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability /

Bibliographic Details
Other Authors: Freeland, John G.
Format: Book
Language:English
Published: New York : McGraw-Hill, [2003]
Subjects:
Customer relations > Management.
Branding (Marketing) > Management.
Customer loyalty.

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Call Number: HF5415.5 .U48 2003
 
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HF5415.5 .U48 2003 Available