National Performance Review (U.S.) & Gore, A. (1995). Putting customers first: Serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report. National Performance Review.
Chicago Style (17th ed.) CitationNational Performance Review (U.S.) and Al Gore. Putting Customers First: Serving the American Public : Best Practice in Telephone Service : Federal Consortium Benchmark Study Report. Washington, DC: National Performance Review, 1995.
MLA (9th ed.) CitationNational Performance Review (U.S.) and Al Gore. Putting Customers First: Serving the American Public : Best Practice in Telephone Service : Federal Consortium Benchmark Study Report. National Performance Review, 1995.
Warning: These citations may not always be 100% accurate.