Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /

Bibliographic Details
Corporate Author:	National Performance Review (U.S.)
Other Authors:	Gore, Al, 1948-
Format:	Government Document Book
Language:	English
Published:	Washington, DC : National Performance Review, [1995]
Subjects:	Administrative agencies > United States > Communication systems. Telephone etiquette > United States. Customer services > United States. Consumer satisfaction > United States.
Online Access:	https://purl.fdlp.gov/GPO/LPS21994

Evans: US Documents (Annex 5th floor)