TL 9000 release 3.0: a guide to measuring excellence in telecommunications /

Bibliographic Details
Main Author:	Liebesman, Sandford, 1935-
Other Authors:	Jarvis, Alka, Dandekar, Ashok V., 1951-
Format:	Book
Language:	English
Published:	Milwaukee, Wis. : ASQ Quality Press, [2002]
Edition:	2nd ed.
Subjects:	Telecommunication > Quality control. TL 9000 (Standard)

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