Managing infrastructure systems : who's heard in the decision making process? /

Citizen participation includes those activities by citizens who are not public officials that are more or less intended to influence the actions taken by government (Verba & Nie, 1972). Citizen initiated contacts are one such form of participation. In 1999, the volume of complaint and service...

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Bibliographic Details

Main Author:	Smith, Sheri LaShel
Other Authors:	Seidel, Andrew D. (Thesis advisor)
Format:	Thesis eBook
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 2002.
Subjects:	Major urban and regional science. capital improvement program urban service delivery citizen initiated contacts infrastructure planning
Online Access:	Link to OAK Trust copy