APA (7th ed.) Citation

Banks, D., & Daus, K. (2002). Customer.Community: Unleashing the power of your customer base. Jossey-Bass.

Chicago Style (17th ed.) Citation

Banks, Drew, and Kim Daus. Customer.Community: Unleashing the Power of Your Customer Base. San Francisco: Jossey-Bass, 2002.

MLA (9th ed.) Citation

Banks, Drew, and Kim Daus. Customer.Community: Unleashing the Power of Your Customer Base. Jossey-Bass, 2002.

Warning: These citations may not always be 100% accurate.