Implementing ISO 9001:2000 : the journey from conformance to performance /

Bibliographic Details

Main Author:	Taormina, Tom
Other Authors:	Brewer, Keith
Format:	Book
Language:	English
Published:	Upper Saddle River, N.J. : Prentice Hall PTR, [2002]
Subjects:	Total quality management. Quality assurance. Quality control. ISO 9001 Standard.