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Customer relationship management : making hard decisions with soft numbers /

Bibliographic Details
Main Author: Anton, Jon
Format: Book
Language:English
Published: Upper Saddle River, N.J. : Prentice Hall, [1996]
Subjects:
Customer relations > Management > Statistical models.
Customer relations > Management > Case studies.

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Call Number: HF5415.5 .A58 1996
 
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HF5415.5 .A58 1996 Available