Cover Image

Customer relationship management : new ways of keeping the customer satisfied /

Bibliographic Details
Main Author: Bodenberg, Thomas M.
Corporate Author: Conference Board
Format: Book
Language:English
Published: New York, NY : Conference Board, [2001]
Series:Conference Board report ; no. 1299-01-RR.
Subjects:
Customer relations > Management.
Relationship marketing.
Consumer satisfaction.
Description
Item Description:Cover title.
Physical Description:62 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references.
ISBN:0823707482