Service America in the new economy /

Bibliographic Details
Main Author:	Albrecht, Karl, 1941-
Other Authors:	Zemke, Ron
Format:	Book
Language:	English
Published:	New York : McGraw-Hill, [2002]
Edition:	[Rev. ed.].
Subjects:	Service industries > United States > Management. United States > Economic conditions > 1981-2001.

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