Cover Image

The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships /

Show other versions (1)
Bibliographic Details
Main Author: Bergeron, Bryan P.
Corporate Author: NetLibrary, Inc
Format: eBook
Language:English
Published: New York : McGraw-Hill, 2000.
Subjects:
Customer loyalty.
Internet marketing.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Includes bibliographical references (page [235]) and index.
Electronic resource.
Physical Description:xxvi, 261 pages : illustrations ; 23 cm.
ISBN:0071376550 (electronic bk.) :