Analysis of communication networks : call centres, traffic and performance /

Bibliographic Details
Other Authors:	McDonald, David R., 1947-, Turner, Stephen R. E. (Stephen Robert Edward), 1970-
Format:	Book
Language:	English
Published:	Providence, R.I. : American Mathematical Society, [2000]
Series:	Fields Institute communications ; v. 28.
Subjects:	Telecommunication systems. Telecommunication > Traffic.

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