Horizontal management : beyond total customer satisfaction /

Bibliographic Details
Main Author: Denton, D. Keith
Corporate Author: NetLibrary, Inc
Format: eBook
Language:English
Published: New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, [1991]
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:x, 211 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0585121737 (electronic bk.) :