Horizontal management : beyond total customer satisfaction /
| Main Author: | |
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
New York : Toronto : New York :
Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International,
[1991]
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | x, 211 pages : illustrations ; 25 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0585121737 (electronic bk.) : |