Horizontal management : beyond total customer satisfaction /

Bibliographic Details
Main Author:	Denton, D. Keith
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, [1991]
Subjects:	Teams in the workplace. Management > Employee participation. Customer relations. Electronic books.
Online Access:	Connect to the full text of this electronic book

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