Unobtrusive evaluation of reference service and individual responsibility : the Canadian experience /

Bibliographic Details
Main Author:	Dilevko, Juris
Format:	Book
Language:	English
Published:	Westport, CT : Ablex Pub. Corporation, 2000.
Series:	Contemporary studies in information management, policy, and services.
Subjects:	Depository libraries > Reference services > Canada > Quality control. Depository libraries > Reference services > Canada > Evaluation.

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