Super service : seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it /

Bibliographic Details

Main Author:	Gee, Jeff
Corporate Author:	NetLibrary, Inc
Other Authors:	Gee, Val
Format:	eBook
Language:	English
Published:	New York, N.Y. : McGraw-Hill, [1999]
Subjects:	Customer services. Customer relations. Electronic books.
Online Access:	Connect to the full text of this electronic book