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Acquiring, processing, and deploying voice of the customer /

Bibliographic Details
Main Author: Shillito, M. Larry, 1939-
Format: Book
Language:English
Published: Boca Raton, Fla. : St. Lucie Press, [2001]
Subjects:
Customer services > Management.

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Holdings details from Remote Storage
Call Number: HF5415.5 .S545 2001
 
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HF5415.5 .S545 2001 Available