Electronic reference service : a SPEC kit /

Bibliographic Details
Main Author:	Goetsch, Lori A., 1954-
Other Authors:	Sowers, Laura, Todd, Cynthia
Format:	Book
Language:	English
Published:	Washington, D.C. : Association of Research Libraries, 1999.
Series:	SPEC kit ; 251.
Subjects:	Reference services (Libraries) Internet.

Description
Item Description:	"October 1999."
Physical Description:	67 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references.