Handbook of customer satisfaction and loyalty measurement /

Bibliographic Details
Main Author:	Hill, Nigel, 1952-
Other Authors:	Alexander, Jim
Format:	Book
Language:	English
Published:	Aldershot, Hampshire, England ; Brookfield, Vt. : Gower, [2000]
Edition:	2nd ed.
Subjects:	Consumer satisfaction > Evaluation > Handbooks, manuals, etc. Marketing research > Handbooks, manuals, etc.

Remote Storage