Market leadership strategies for service companies : creating growth, profits, and customer loyalty /

Bibliographic Details
Main Author:	Middlebrooks, Arthur
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Lincolnwood, Il : NTC/Contemporary Pub., 1999.
Subjects:	Service industries > Marketing > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

Available Online