Cover Image

Delivering satisfaction and service quality : a customer-based approach for libraries /

Bibliographic Details
Main Author: Hernon, Peter
Other Authors: Whitman, John R.
Format: Book
Language:English
Published: Chicago : American Library Association, 2001.
Subjects:
Reference services (Libraries) > United States > Management.
Consumer satisfaction > United States.

Remote Storage

Holdings details from Remote Storage
Call Number: Z711 .H455 2001
 
Call Number Status Get It
Z711 .H455 2001 Available

Evans: Library Stacks

Holdings details from Evans: Library Stacks
Call Number: Z711 .H455 2001
 
Call Number Status Get It
Z711 .H455 2001 Available