Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
San Francisco : Minneapolis :
Jossey-Bass/Pfeiffer ; Creative Training Techniques Press,
[1997]
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| Physical Description: | ix, 114 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages 99-100). |
| ISBN: | 078791116X |