Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations /

Bibliographic Details
Main Author:	Pike, Robert W.
Other Authors:	Arch, Dave
Format:	Book
Language:	English
Published:	San Francisco : Minneapolis : Jossey-Bass/Pfeiffer ; Creative Training Techniques Press, [1997]
Subjects:	Employees > Training of.

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